Privacy policy

Who we are

This website is operated by PRIME SOLUTIONS HQ LLC ("Prime Solutions," "we"), based in Lake County, FL. Contact brian@primesolutionshq.com.

What this site collects

If you use the contact form, we collect the name, business, email, phone number, and message you submit. Phone is optional. The form includes a hidden field that people are not asked to fill. If that field is filled, we treat the submission as automated and discard it.

The host may keep ordinary server logs, such as IP address, browser type, and the page requested, to run and protect the site. This marketing site does not set advertising or analytics cookies, and it does not use a tracking pixel.

How we use it

We use form submissions to reply to your inquiry and, if we both agree, to talk about working together. We do not sell personal information. We do not use form submissions to train public AI models.

Email delivery

When email delivery is configured, the form is sent to Brian with Resend. Resend processes the message so it can be delivered. If email delivery is not configured, the submission is written to the server log for that request instead.

Phone and text replies

If you include a phone number, Prime Solutions may call or text you back about that inquiry. The reply comes from the business. The form does not add you to automated marketing texts.

Client project data

Paid work is covered by a separate agreement, not by this website policy alone. Client phone, CRM, advertising, and customer data stay in accounts in the client's name. That data is kept separate from the construction and service businesses Brian Sidenberg operates. Access is limited to the people doing the work.

How long we keep it

We keep a form submission long enough to respond and to keep a record of the conversation. You can email brian@primesolutionshq.com and ask us to delete a submission. We will delete it unless we need to keep it for a legal reason, and we will tell you if that is the case.

Sharing

We share form information with the email provider that delivers it, and with the hosting provider that runs the site. We also share information if the law requires it. We do not give your inquiry to other businesses as a lead.

Children

This site is for business owners and managers. It is not directed at children under 13, and we do not knowingly collect their information.

Changes

If this policy changes, the updated date at the top will change. The new version applies to the site from that date.